All Systems Operational

About This Site

Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Uptime over the past 90 days. View historical uptime.
Fundraising Operational
90 days ago
100.0 % uptime
Today
Donations Operational
90 days ago
100.0 % uptime
Today
Registrations Operational
90 days ago
100.0 % uptime
Today
Recurring Plans Processing Operational
Emails (SMTP) Operational
Emails (API v3) Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Rallybound Payment Service Operational
90 days ago
100.0 % uptime
Today
Neon Pay Operational
1stPay Operational
Authorize.Net status.authorize.net Operational
Azul Operational
Credomatic Operational
iATS Operational
Moneris moneris.com/en/ServiceStatus Operational
PayPal paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
Stripe Operational
USAePay status.usaepay.com Operational
Vantiv / Litle Operational
WePay Operational
Administration Operational
90 days ago
99.97 % uptime
Today
Management interfaces Operational
90 days ago
99.97 % uptime
Today
Site Builder Operational
Reporting Operational
Automation Operational
Integrations Operational
Sprocket API Operational
Endurance Challenges Strava Integration Operational
ClearView Operational
Salesforce Operational
Neon CRM Operational
Amply Operational
Facebook Operational
Systems Operational
DNS status.aws.amazon.com Operational
CDN status.aws.amazon.com Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 30, 2026

No incidents reported today.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
Neon One Portal slow loading times
Resolved - This incident has been marked as resolved following extended monitoring of the solution put in place.
Jun 24, 07:00 PDT
Update - All systems are currently operating as expected and Admin users should no longer be experiencing delays when logging in. We will continue to monitor the situation.
Jun 23, 13:40 PDT
Monitoring - We are experiencing additional issues with Admin users being able to login to the system. Users may experience intermittent delays when attempting to access Neon apps. This does not affect individual Fundraiser access to their pages. The team is actively working on a resolution and will update here with more information as we work to resolve the issue.
Jun 23, 13:11 PDT
Jun 23, 2026
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
Scheduled Product Release
Update - The scheduled maintenance has been completed.
Jun 17, 22:22 PDT
Completed - The scheduled maintenance has been completed.
Jun 17, 22:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 21:06 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 17, 21:05 PDT
Neon Portal intermittent latency
Resolved - Loading performance has maintained stable, but we'll continue to monitor closely to ensure that the issue does not recur.
Jun 17, 21:04 PDT
Monitoring - Loading performance has improved, but we're continuing to monitor closely to ensure that the issue is fully resolved.
Jun 17, 13:01 PDT
Investigating - We are currently investigating an issue where Neon Portal is loading slowly or timing out for many users. We are typically seeing logins resolve after a delay, but you may experience delayed login times to Neon One apps.
Jun 17, 10:55 PDT
Jun 16, 2026

No incidents reported.

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