All Systems Operational

About This Site

Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Fundraising Operational
Donations Operational
Registrations Operational
Recurring Plans Processing Operational
Emails ? Operational
Payments Operational
Rallybound Payment Service Operational
NeonPay Operational
1stPay Operational
Authorize.Net status.authorize.net Operational
Azul Operational
Credomatic Operational
iATS Operational
Moneris moneris.com/en/ServiceStatus Operational
PayPal paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
Stripe Operational
USAePay status.usaepay.com Operational
Vantiv / Litle Operational
WePay Operational
Administration Operational
Management interfaces Operational
Site Builder Operational
Reporting Operational
Automation Operational
Integrations Operational
Sprocket API Operational
Endurance Challenges Strava Integration Operational
ClearView Operational
Salesforce Operational
NeonCRM Operational
Amply Operational
Systems Operational
DNS status.aws.amazon.com ? Operational
CDN status.aws.amazon.com ? Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Product Release Apr 14, 21:00 - Apr 15, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 17, 12:34 PDT
Scheduled Product Release Apr 21, 21:00 - Apr 22, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 17, 12:35 PDT
Scheduled Product Release Apr 28, 21:00 - Apr 29, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 17, 12:35 PDT
Scheduled Product Release May 5, 21:00 - May 6, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 17, 12:36 PDT
Scheduled Product Release May 12, 21:00 - May 13, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 17, 12:37 PDT
Scheduled Product Release May 19, 21:00 - May 20, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 17, 12:37 PDT
Scheduled Product Release May 26, 21:00 - May 27, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 17, 12:38 PDT
Scheduled Product Release Jun 2, 21:00 - Jun 3, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 17, 12:39 PDT
Scheduled Product Release Jun 9, 21:00 - Jun 10, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 17, 12:39 PDT
Scheduled Product Release Jun 16, 21:00 - Jun 17, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 17, 12:39 PDT
Scheduled Product Release Jun 23, 21:00 - Jun 24, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 17, 12:40 PDT
Past Incidents
Apr 12, 2021

No incidents reported today.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
Completed - The scheduled maintenance has been completed.
Apr 8, 00:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 21:00 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Mar 17, 12:33 PDT
Apr 7, 2021
Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
Resolved - This incident has been resolved.
Apr 1, 17:59 PDT
Monitoring - Microsoft rerouted traffic to their resilient DNS capabilities about 10 minutes ago. We have since stopped seeing errors. We will continue to monitor.
Apr 1, 15:47 PDT
Update - We are continuing to investigate this issue.
Apr 1, 15:41 PDT
Investigating - Some areas of our sites are not functioning properly. This is related to a Microsoft Azure issue (https://status.azure.com/en-us/status) "DNS issue impacting multiple Microsoft service". Logging in to the Admin as well as emails are among the features that are affected.
Apr 1, 15:38 PDT
Mar 31, 2021

No incidents reported.

Mar 30, 2021
Completed - The scheduled maintenance has been completed.
Mar 30, 21:54 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 30, 21:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 21:02 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Nov 30, 15:31 PST
Mar 29, 2021

No incidents reported.