All Systems Operational

About This Site

Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Fundraising Operational
Donations Operational
Registrations Operational
Recurring Plans Processing Operational
Emails ? Operational
Payments Operational
Rallybound Payment Service Operational
NeonPay Operational
1stPay Operational
Authorize.Net status.authorize.net Operational
Azul Operational
Credomatic Operational
iATS Operational
Moneris moneris.com/en/ServiceStatus Operational
PayPal paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
Stripe Operational
USAePay status.usaepay.com Operational
Vantiv / Litle Operational
WePay Operational
Administration Operational
Management interfaces Operational
Site Builder Operational
Reporting Operational
Automation Operational
Integrations Operational
Sprocket API Operational
Endurance Challenges Strava Integration Operational
ClearView Operational
Salesforce Operational
NeonCRM Operational
Amply Operational
Systems Operational
DNS status.aws.amazon.com ? Operational
CDN status.aws.amazon.com ? Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Product Release Oct 27, 21:00 - Oct 28, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Aug 30, 10:09 PDT
Scheduled Product Release Nov 3, 21:00 - Nov 4, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Aug 30, 10:10 PDT
Scheduled Product Release Nov 10, 21:00 - Nov 11, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Aug 30, 10:10 PDT
Scheduled Product Release Nov 17, 21:00 - Nov 18, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Aug 30, 10:11 PDT
Scheduled Product Release Nov 24, 21:00 - Nov 25, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Aug 30, 10:11 PDT
Scheduled Product Release Dec 1, 21:00 - Dec 2, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Aug 30, 10:13 PDT
Scheduled Product Release Dec 8, 21:00 - Dec 9, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Aug 30, 10:13 PDT
Scheduled Product Release Dec 15, 21:00 - Dec 16, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Aug 30, 10:14 PDT
Scheduled Product Release Dec 22, 21:00 - Dec 23, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Aug 30, 10:14 PDT
Past Incidents
Oct 21, 2021

No incidents reported today.

Oct 20, 2021
Completed - The scheduled maintenance has been completed.
Oct 20, 21:17 PDT
Verifying - Verification is currently underway for the maintenance items.
Oct 20, 21:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:00 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Aug 30, 10:09 PDT
Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Resolved - Neon Pay's processing partner experienced a network-related service disruption this evening in which charges were unable to be completed. The disruption began at 12:12 AM CDT and ended at 2:28 AM CDT. All systems are now functional again.
Oct 15, 22:30 PDT
Oct 14, 2021

No incidents reported.

Oct 13, 2021
Completed - The scheduled maintenance has been completed.
Oct 13, 22:22 PDT
Verifying - Verification is currently underway for the maintenance items.
Oct 13, 22:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:56 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Aug 30, 10:08 PDT
Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.