All Systems Operational

About This Site

Welcome to RallyBound's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Fundraising Platforms Operational
Credit Card Processors Operational
Stripe Operational
WePay Operational
Authorize.Net status.authorize.net Operational
PayPal paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
USAePay status.usaepay.com Operational
Paysafe / Optimal Payments Operational
Billhighway Operational
iATS Operational
Sage Payment Solutions Operational
Vantiv / Litle Operational
API Operational
Chorus - Mobile Platform Operational
Android Apps Operational
iOS Apps Operational
APIs Operational
Emails ? Operational
DNS status.aws.amazon.com ? Operational
CDN status.maxcdn.com ? Operational
Admin Reporting Operational
Salesforce Sync Operational
Support status.freshdesk.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 25, 2017

No incidents reported today.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017
Resolved - On our end, the USAePay issue looks to be resolved. We're still monitoring it closely. You can find more info at https://status.usaepay.com/.
Mar 21, 13:26 PDT
Identified - USAePay is having a network outage. You can see updates at https://status.usaepay.com/
Mar 21, 12:06 PDT
Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017
Postmortem - Read details
Mar 20, 15:10 PDT
Resolved - This incident has been resolved.
Mar 16, 10:37 PDT
Monitoring - Admin Users who were missing some tabs will now see them. If you are still having trouble please be sure to let us know at http://support.rallybound.com
Thanks again for your patience.
Mar 16, 10:14 PDT
Identified - We've identified one glitch and we're issuing a patch. Admin Users who were missing some tabs will see them after this emergency release.
Thanks for your patience.
Mar 16, 10:04 PDT
Investigating - We've received some reports related to our admin update that some admin permissions have been lost. We are looking into this and will update here as soon as we find out more.
If you do submit a ticket to support (http://support.rallybound.com), please do include a screenshot.
Thank you.
Mar 16, 07:37 PDT
Completed - We're done with the update and everything looks fine.
If you have any concerns or see anything unusual please contact support@rallybound.com.
Mar 16, 02:59 PDT
Verifying - Our update is complete. We are verifying the update now.
Mar 16, 02:37 PDT
In progress - The Admin Upgrade is starting now.
Mar 16, 01:42 PDT
Scheduled - We will be updating admin.rallybound.com tonight at 2am Eastern. Donation pages, fundraiser tools, and all other supporter-facing functionality should not be affected. During the Admin update, you will not have access to all areas of the Admin.
Mar 15, 08:40 PDT
Mar 15, 2017
Resolved - WePay says that everything is resolved. We'll still be monitoring.
More info at https://status.wepay.com/
Mar 15, 15:11 PDT
Identified - WePay is experiencing an outage. More details on their status page: https://status.wepay.com/incidents/ddtrcw257xqv
Mar 15, 14:27 PDT
Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.