Scheduled Product Release
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 21:03 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.

About This Site

Welcome to Rallybound's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Fundraising Platforms Operational
Payments Operational
Rallybound Payment Service Operational
NeonPay Operational
Stripe Operational
WePay Operational
Authorize.Net status.authorize.net Operational
PayPal paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
USAePay status.usaepay.com Operational
iATS Operational
Vantiv / Litle Operational
Acceptiva Operational
FirstPay Operational
Sprocket API Operational
Email Delivery ? Operational
DNS status.aws.amazon.com ? Operational
CDN status.aws.amazon.com ? Operational
Admin Reporting Operational
Support Operational
Background Processes Operational
Salesforce Sync Operational
Recurring Donations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database Maintenance Apr 4, 21:00 - Apr 5, 01:00 PDT
Rallybound will perform database maintenance this evening. The system may be briefly unavailable (0-5 minutes) as work is completed.
Posted on Mar 27, 10:51 PDT
Scheduled Product Release Apr 11, 21:00 - Apr 12, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Mar 19, 13:21 PDT
Scheduled Product Release Apr 22, 21:00 - Apr 23, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 27, 15:06 PST
Scheduled Product Release Apr 29, 21:00 - Apr 30, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 27, 15:06 PST
Scheduled Product Release May 6, 21:00 - May 7, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 27, 15:07 PST
Scheduled Product Release May 13, 21:00 - May 14, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 27, 15:07 PST
Scheduled Product Release May 20, 21:00 - May 21, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 27, 15:08 PST
Scheduled Product Release May 27, 21:00 - May 28, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 27, 15:08 PST
Scheduled Product Release Jun 3, 21:00 - Jun 4, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 27, 15:09 PST
Scheduled Product Release Jun 10, 21:00 - Jun 11, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 27, 15:10 PST
Scheduled Product Release Jun 17, 21:00 - Jun 18, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 27, 15:10 PST
Scheduled Product Release Jun 24, 21:00 - Jun 25, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 27, 15:11 PST
Past Incidents
Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020
Product Release
Completed - The scheduled maintenance has been completed.
Mar 29, 21:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 21:00 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements.
Mar 29, 20:38 PDT
Mar 28, 2020
Admin Migration Release
Completed - The scheduled maintenance has been completed.
Mar 28, 23:04 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 28, 22:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 21:02 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View project announcement here: https://helpdesk.rallybound.com/display/AN/2020/01/14/Admin+Migration+Project
Feb 27, 15:04 PST
Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020
Scheduled Product Release
Completed - The scheduled maintenance has been completed.
Mar 18, 22:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 21:47 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Feb 3, 15:28 PST
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