All Systems Operational

About This Site

Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Fundraising Operational
Donations Operational
Registrations Operational
Recurring Plans Processing Operational
Emails ? Operational
Payments Operational
Rallybound Payment Service Operational
Neon Pay Operational
1stPay Operational
Authorize.Net status.authorize.net Operational
Azul Operational
Credomatic Operational
iATS Operational
Moneris moneris.com/en/ServiceStatus Operational
PayPal paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
Stripe Operational
USAePay status.usaepay.com Operational
Vantiv / Litle Operational
WePay Operational
Administration Operational
Management interfaces Operational
Site Builder Operational
Reporting Operational
Automation Operational
Integrations Operational
Sprocket API Operational
Endurance Challenges Strava Integration Operational
ClearView Operational
Salesforce Operational
Neon CRM Operational
Amply Operational
Systems Operational
DNS status.aws.amazon.com ? Operational
CDN status.aws.amazon.com ? Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Product Release May 25, 21:00 - May 26, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 24, 14:04 PST
Scheduled Product Release Jun 1, 21:00 - Jun 2, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 24, 14:05 PST
Scheduled Product Release Jun 8, 21:00 - Jun 9, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 24, 14:06 PST
Scheduled Product Release Jun 15, 21:00 - Jun 16, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 24, 14:06 PST
Scheduled Product Release Jun 22, 21:00 - Jun 23, 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Posted on Feb 24, 14:07 PST
Past Incidents
May 21, 2022

No incidents reported today.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Completed - The scheduled maintenance has been completed.
May 18, 19:49 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Feb 24, 14:04 PST
May 17, 2022
Resolved - This incident has been resolved.
May 17, 04:08 PDT
Identified - Our Neon CRM sync has been offline since early Saturday morning. We are working on a fix and expect to have the sync back in place by Tuesday morning.
All pending records are in queue and will sync to your CRM once the sync process gets back online.
We are sorry for the inconvenience.

May 16, 09:04 PDT
May 16, 2022
May 15, 2022

No incidents reported.

May 14, 2022
Completed - The scheduled maintenance has been completed.
May 14, 23:59 PDT
Verifying - Verification is currently underway for the maintenance items.
May 14, 23:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 21:37 PDT
Scheduled - Neon Fundraise will perform server/infrastructure maintenance this Saturday night. Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. The system may be briefly unavailable (0-2 minutes) as work is completed.
May 13, 06:48 PDT
May 13, 2022

No incidents reported.

May 12, 2022
Completed - The scheduled maintenance has been completed.
May 12, 21:37 PDT
Verifying - Verification is currently underway for the maintenance items.
May 12, 21:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:04 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements.
May 12, 21:04 PDT
May 11, 2022
Completed - The scheduled maintenance has been completed.
May 11, 21:17 PDT
Verifying - Verification is currently underway for the maintenance items.
May 11, 21:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:00 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://helpdesk.rallybound.com/display/RN.
Feb 24, 14:04 PST
May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.