All Systems Operational

About This Site

Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Fundraising Operational
Donations Operational
Registrations Operational
Recurring Plans Processing Operational
Emails (SMTP) ? Operational
Emails (API v3) ? Operational
Payments Operational
Rallybound Payment Service Operational
Neon Pay Operational
1stPay Operational
Authorize.Net status.authorize.net Operational
Azul Operational
Credomatic Operational
iATS Operational
Moneris moneris.com/en/ServiceStatus Operational
PayPal paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
Stripe Operational
USAePay status.usaepay.com Operational
Vantiv / Litle Operational
WePay Operational
Administration Operational
Management interfaces Operational
Site Builder Operational
Reporting Operational
Automation Operational
Integrations Operational
Sprocket API Operational
Endurance Challenges Strava Integration Operational
ClearView Operational
Salesforce Operational
Neon CRM Operational
Amply Operational
Systems Operational
DNS status.aws.amazon.com ? Operational
CDN status.aws.amazon.com ? Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Product Release Oct 19, 2022 21:00 - Oct 20, 2022 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 29, 2022 - 12:34 PDT
Scheduled Product Release Oct 26, 2022 21:00 - Oct 27, 2022 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 29, 2022 - 12:39 PDT
Scheduled Product Release Nov 2, 2022 21:00 - Nov 3, 2022 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 29, 2022 - 12:40 PDT
Scheduled Product Release Nov 9, 2022 21:00 - Nov 10, 2022 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 29, 2022 - 12:41 PDT
Scheduled Product Release Nov 16, 2022 21:00 - Nov 17, 2022 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 29, 2022 - 12:42 PDT
Scheduled Product Release Nov 23, 2022 21:00 - Nov 24, 2022 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 29, 2022 - 12:42 PDT
Scheduled Product Release Nov 30, 2022 21:00 - Dec 1, 2022 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 29, 2022 - 12:42 PDT
Scheduled Product Release Dec 7, 2022 21:00 - Dec 8, 2022 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 29, 2022 - 12:43 PDT
Scheduled Product Release Dec 14, 2022 21:00 - Dec 15, 2022 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 29, 2022 - 12:44 PDT
Scheduled Product Release Dec 21, 2022 21:00 - Dec 22, 2022 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 29, 2022 - 12:45 PDT
Past Incidents
Oct 3, 2022

No incidents reported today.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Scheduled Product Release
Completed - The scheduled maintenance has been completed.
Sep 21, 22:12 PDT
Update - We are continuing to verify the maintenance items.
Sep 21, 22:12 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 21, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 21:53 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Jun 7, 10:53 PDT
Sep 20, 2022

No incidents reported.

Sep 19, 2022
Slow Response Times
Resolved - This incident has been resolved.
Sep 19, 09:40 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 09:19 PDT
Investigating - We are currently investigating this issue.
Sep 19, 09:14 PDT
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