Embedded donation forms not loading
Incident Report for Neon Fundraise
Postmortem

This afternoon Rallybound attempted to launch a refreshed version of the Rallybound.com website. During the migration we applied an incorrect DNS update that caused the embedded donation forms used by a subset of customers to fail to load. The issue started at 2:25pm PST and was resolved at 3:45pm PST.

Posted Oct 07, 2019 - 16:27 PDT

Resolved
This incident has been resolved.
Posted Oct 07, 2019 - 15:59 PDT
Investigating
Embedded donation forms used by a subset of customers are not loading properly. We are investigating the issue.
Posted Oct 07, 2019 - 15:46 PDT
This incident affected: Fundraising (Donations).