All Systems Operational

About This Site

Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Uptime over the past 90 days. View historical uptime.
Fundraising Operational
90 days ago
99.86 % uptime
Today
Donations Operational
90 days ago
99.86 % uptime
Today
Registrations Operational
90 days ago
99.86 % uptime
Today
Recurring Plans Processing Operational
Emails (SMTP) ? Operational
Emails (API v3) ? Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Rallybound Payment Service Operational
90 days ago
100.0 % uptime
Today
Neon Pay Operational
1stPay Operational
Authorize.Net status.authorize.net Operational
Azul Operational
Credomatic Operational
iATS Operational
Moneris moneris.com/en/ServiceStatus Operational
PayPal paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
Stripe Operational
USAePay status.usaepay.com Operational
Vantiv / Litle Operational
WePay Operational
Administration Operational
90 days ago
99.86 % uptime
Today
Management interfaces Operational
90 days ago
99.86 % uptime
Today
Site Builder Operational
Reporting Operational
Automation Operational
Integrations Operational
Sprocket API Operational
Endurance Challenges Strava Integration Operational
ClearView Operational
Salesforce Operational
Neon CRM Operational
Amply Operational
Facebook ? Operational
Systems Operational
DNS status.aws.amazon.com ? Operational
CDN status.aws.amazon.com ? Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Product Release May 21, 2025 21:00 - May 22, 2025 03:00 PDT

Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Feb 27, 2025 - 14:20 PST

Scheduled Product Release Jun 4, 2025 21:00 - Jun 5, 2025 03:00 PDT

Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Feb 27, 2025 - 14:20 PST

Scheduled Product Release Jun 18, 2025 21:00 - Jun 19, 2025 03:00 PDT

Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Feb 27, 2025 - 14:21 PST
May 12, 2025

No incidents reported today.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Team captains cannot be created
Resolved - This incident has been resolved.
May 7, 04:20 PDT
Identified - Due to an update merged in last night's release, team captains cannot be created, neither through the front end registration form, nor through the Admin. This also means users cannot create teams through the registration form. The team has identified the issue and is preparing a fix to release tonight.
May 6, 09:44 PDT
May 6, 2025
Scheduled Product Release
Completed - The scheduled maintenance has been completed.
May 6, 21:19 PDT
Verifying - Verification is currently underway for the maintenance items.
May 6, 21:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 21:03 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
May 6, 12:26 PDT
Scheduled Product Release
Completed - The scheduled maintenance has been completed.
May 6, 00:38 PDT
Verifying - Verification is currently underway for the maintenance items.
May 6, 00:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:59 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
May 5, 12:26 PDT
May 5, 2025
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

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