Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes. Posted on
Feb 22, 2024 - 15:07 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes. Posted on
Feb 22, 2024 - 15:08 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes. Posted on
Feb 22, 2024 - 15:09 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes. Posted on
Feb 22, 2024 - 15:11 PST
Resolved -
Root cause has been identified. Increasing system capacity has resolved the issue.
May 1, 12:47 PDT
Update -
We've increased system capacity to handle the additional load. Load times should be back to normal. Still investigating root cause.
May 1, 12:02 PDT
Investigating -
Some users are reporting increased load times in various interfaces. Our team is currently investigating.
May 1, 10:02 PDT