Monitoring - All charges have continued to process as expected - we will continue to monitor the situation before marking this as fully resolved.
Mar 20, 2026 - 17:00 PDT
Mar 20, 2026 - 17:00 PDT
Update - We have isolated the issue and mitigated the affect to Payments. All charges are currently processing as expected and we are continuing to monitor as we work towards full resolution.
Mar 20, 2026 - 15:59 PDT
Mar 20, 2026 - 15:59 PDT
Investigating - We are currently investigating an issue causing charges to intermittently fail on Neon Pay.
Mar 20, 2026 - 15:15 PDT
Mar 20, 2026 - 15:15 PDT
About This Site
Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.
Fundraising
Operational
Donations
Operational
Registrations
Operational
Recurring Plans Processing
Operational
Emails (SMTP)
Operational
Emails (API v3)
Operational
Payments
Operational
Rallybound Payment Service
Operational
Neon Pay
Operational
1stPay
Operational
Authorize.Net status.authorize.net
Operational
Azul
Operational
Credomatic
Operational
iATS
Operational
Moneris moneris.com/en/ServiceStatus
Operational
PayPal paypal-notify.com
Operational
PayPal Payflow paypal-notify.com
Operational
PayPal Payments Pro paypal-notify.com
Operational
Stripe
Operational
USAePay status.usaepay.com
Operational
Vantiv / Litle
Operational
WePay
Operational
Administration
Operational
Management interfaces
Operational
Site Builder
Operational
Reporting
Operational
Automation
Operational
Integrations
Operational
Sprocket API
Operational
Endurance Challenges Strava Integration
Operational
ClearView
Operational
Salesforce
Operational
Neon CRM
Operational
Amply
Operational
Facebook
Operational
Systems
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Product Release Mar 25, 2026 21:00 - Mar 26, 2026 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Dec 01, 2025 - 14:43 PST
Posted on Dec 01, 2025 - 14:43 PST