Neon Portal intermittent latency

Incident Report for Neon Fundraise

Resolved

Loading performance has maintained stable, but we'll continue to monitor closely to ensure that the issue does not recur.

Posted Jun 17, 2026 - 21:04 PDT

Monitoring

Loading performance has improved, but we're continuing to monitor closely to ensure that the issue is fully resolved.

Posted Jun 17, 2026 - 13:01 PDT

Investigating

We are currently investigating an issue where Neon Portal is loading slowly or timing out for many users. We are typically seeing logins resolve after a delay, but you may experience delayed login times to Neon One apps.

Posted Jun 17, 2026 - 10:55 PDT

This incident affected: Administration (Management interfaces, Site Builder).